Privacy Policy

Introduction

At Trees and More, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or engage with our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details when you make a purchase, sign up for newsletters, or contact us.
• Non-Personal Information: Information about your visit to our website, such as IP address, browser type, pages viewed, and cookies.

How We Use Your Information

We use your information to:

• Process and fulfil orders, including delivery.
• Communicate with you about your orders, inquiries, and promotions.
• Send news, updates, and promotional materials that we believe may be useful to you.
• Monitor website access, usage, and traffic patterns to improve our website and services.
• Analyze and profile the type of people accessing our website to better tailor our content and offerings.

If you do not wish for your personal information to be used for any specific purpose, you can email us to request that we refrain from such use.

Cookies

Our website uses cookies to enhance your browsing experience and gather information about site traffic. Cookies enable us to monitor traffic patterns and serve you more efficiently on subsequent visits. A cookie does not personally identify you but does identify your computer. You can set your browser to notify you when you receive a cookie, providing the option to accept or reject it.

How We Protect Your Information

We take the security of your personal information seriously and use appropriate measures to protect it from unauthorized access, loss, or misuse. This includes encryption of sensitive data, secure payment processing, and regular security reviews.

Sharing Your Information

We do not sell, trade, or share your personal information with third parties for marketing purposes. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.

We may disclose your information if:

• We notify you of the intended use or disclosure, and you do not object.
• We believe that the use or disclosure is necessary to assist a law enforcement agency or an agency responsible for government or public security in the performance of their functions.
• We are required by law to disclose the information.

Email Communications

We will preserve the content of any email you send us if we believe we are legally required to do so. Email content may be monitored by us for troubleshooting, maintenance purposes, or if any form of email abuse is suspected.

Children’s Privacy

We consider it the responsibility of parents to monitor their children’s use of our website. It is our policy not to require personal information from persons known to be under the age of 18 or offer to send any promotional material to persons in that category.

Your Rights

You have the right to:

• Access and request a copy of your personal information.
• Correct any inaccuracies in your personal information.
• Request the deletion of your personal information, subject to legal obligations.
• Opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us using the details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be noted at the top of the policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Plants Direct Limited @ Trees and More
Email: info@treesandmore.co.nz 
Phone: +64 27 543 1748
Address: 520 (a) Pyes Pa Road, RD3 Pyes Pa Tauranga

Thank you for trusting Trees and More with your personal information. We value your privacy and are committed to protecting it.